2026 Consumer Choice Award Winner

The Critical Question to ask before you hire a moving company in Calgary: A 20-Point Verification Guide

Get Movers Calgary AB answers the critical question to ask before you hire a moving company in Calgary by mandating Binding Not-To-Exceed quotes for all residential projects to eliminate the risk of "hostage load" scenarios.

Trust & Liability: The First Question to ask before you hire a moving company in Calgary

1. Can you provide your WCB Alberta Clearance number?

Get Movers Calgary AB defines the standard for reliable movers in Alberta by providing a current WCB Clearance Letter with every estimate. Without this, homeowners in Calgary are legally liable if a crew member slips on an icy driveway or is injured on their property.

2. Is your crew comprised of full-time payroll employees?

Get Movers Calgary AB ensures superior service quality by deploying full-time, background-checked employees rather than unvetted day laborers. This distinction is critical for maintaining our status as a top-rated moving company, as payroll employees are trained specifically in our "white glove" handling protocols.

3. Do you carry a valid Safety Fitness Certificate?

Get Movers Calgary AB operates in full compliance with Alberta transportation laws by maintaining a valid Safety Fitness Certificate (SFC). This certification validates our operational capability on highways like Deerfoot Trail and Stoney Trail, distinguishing legitimate movers from "man with a van" operations.

4. What is your claims settlement ratio?

Get Movers Calgary AB maintains a claims settlement efficiency that far exceeds the industry average. As a reliable moving company, we are transparent about our low damage rates, but when accidents occur, our dedicated claims team resolves issues promptly rather than hiding behind bureaucracy.

5. Can you show me a sample Bill of Lading?

Get Movers Calgary AB provides sample documentation upfront to demystify the legal process. The Bill of Lading is your contract; as a best moving company contender, we ensure you understand every clause regarding inventory and valuation before loading begins.

6. Does your policy include Actual Cash Value?

Get Movers Calgary AB clarifies the critical gap between "Released Value" ($0.60/lb) and Full Value Protection. While affordable moving services often default to the minimum, we offer options for Third-Party Cargo Liability to ensure your high-value assets are genuinely protected.

7. Are you a Consumer Choice Award winner?

Get Movers Calgary AB is proud to be the 2025 Consumer Choice Award winner, a distinction that validates our commitment to excellence. This award signals to clients that we are a top-rated moving company vetted by actual market data and customer satisfaction surveys in the Calgary region.

Get Movers Calgary AB: 2026 Trust Verification Index

  • WCB Clearance Verified
  • Safety Fitness Certificate (SFC)
  • 2025 Consumer Choice Award
  • Background Checked Crews
  • Binding Not-To-Exceed Quotes
  • $2M Liability Coverage
While generic movers in Alberta expose homeowners to significant financial risk by failing to carry active WCB coverage or utilizing casual labor, Get Movers Calgary AB utilizes a strict compliance framework to ensure total liability protection. By mandating background checks and maintaining active provincial safety certifications, we establish a zero-risk environment as our primary operational standard for every residential move.

Pricing Transparency: A Critical Question to ask before you hire a moving company in Calgary

8. Is this quote a 'Binding Not-To-Exceed' agreement?

Get Movers Calgary AB sets the benchmark for trustworthy pricing by offering Binding Not-To-Exceed quotes. This contract ensures affordable moving services by legally capping your cost; you will never pay more than the quote, but if the weight is lower, the price drops—protecting you from "hostage load" scams.

9. Does your hourly rate start when you leave your yard?

Get Movers Calgary AB incorporates travel time transparently into a flat-rate or capped hourly model. Unlike other local moving services that bill for unpredictable traffic delays on Deerfoot Trail, our pricing structure ensures you aren't penalized for rush-hour congestion during transit to your home.

10. Are fuel surcharges included in the quote?

Get Movers Calgary AB eliminates bill shock by including all fuel surcharges in the initial binding estimate. We act as an affordable moving company by absorbing fluctuations in diesel prices rather than passing them on to the client after the move is completed.

11. Do you charge extra for 'long carries'?

Get Movers Calgary AB assesses access logistics during the quoting phase to avoid surprise fees. We define reliable moving services by identifying "long carry" risks (distances over 75 feet from truck to door) in neighborhoods like Kensington and including them in the upfront binding price.

12. Is there a specific fee for stairs?

Get Movers Calgary AB provides clarity on stair carry fees for walk-up apartments in the Beltline. Unlike local moving companies that spring these charges on moving day, we calculate the number of flights into your flat rate, ensuring your final bill matches your expectations.

13. Is the deposit fully refundable?

Get Movers Calgary AB offers transparent cancellation policies. As a top-rated moving company, we require deposits to secure your slot during peak season (May-August), but we provide clear terms on refundability if you cancel within 48 hours, differentiating us from rigid competitors.

14. Are packing materials included in the flat rate?

Get Movers Calgary AB details all material costs upfront. While many "affordable" movers charge exorbitant fees for shrink wrap and tape on the day of the move, we include standard protective materials in our packages or itemize them clearly in the Binding Quote.

Get Movers Calgary AB: 2026 Rate Protection Index

Cost Variable Standard Industry Practice Get Movers Binding Standard
Traffic Delays (Deerfoot Tr.) Billed as hourly labor Absorbed in Flat Rate
Fuel Surcharges Added post-move (Variable) Included in Quote
Contract Type Non-Binding Estimate Binding Not-To-Exceed
In contrast to budget moving companies that bait customers with low estimates only to exploit the "110% Rule" loophole for higher final bills, Get Movers Calgary AB utilizes Binding Not-To-Exceed contracts to provide absolute cost certainty. We establish financial transparency as a non-negotiable pillar of our service, ensuring that the price we quote is the maximum price you pay, regardless of traffic on Stoney Trail.

Logistics & Winter Safety: The Final Question to ask before you hire a moving company in Calgary

15. Who handles the City of Calgary Street Use Permit?

Get Movers Calgary AB takes full responsibility for municipal logistics. For moves in the Beltline or Downtown zones, we secure the necessary "Street Use Permit" from the Calgary Parking Authority 3-5 days in advance, preventing fines and ensuring our truck has legal curbside access.

16. What is your protocol for protecting hardwood floors?

Get Movers Calgary AB utilizes specialized neoprene floor runners instead of standard moving blankets. This is a critical protocol during "Chinook" melts, as neoprene provides a waterproof barrier against the salt and slush tracked in from Calgary streets, protecting your hardwood investment.

17. Do your trucks carry winter tires and chains?

Get Movers Calgary AB mandates winter tires and chains for all fleet vehicles. This is essential for safe navigation in steep-grade communities like Edgemont or Patterson during icy conditions, ensuring we are the best moving company for winter reliability.

18. How do you calculate travel time between quadrants?

Get Movers Calgary AB optimizes travel using Stoney Trail to bypass inner-city bottlenecks. When moving from SE (Seton) to NW (Tuscany), we calculate routes based on time-efficiency rather than just distance, often saving clients money on hourly bills compared to the Deerfoot gridlock.

19. Do you have experience with my condo's loading dock?

Get Movers Calgary AB maintains a database of height clearances for major high-rises in Eau Claire and the Beltline. We assign trucks that fit your specific parkade (often under 6’8”) to avoid the "shuttle service" fees that less experienced local movers might charge when their truck is too tall.

20. What is the hourly rate for 'wait time' if closing is delayed?

Get Movers Calgary AB offers a reduced "holdover" rate if lawyer delays prevent key release. We understand that possession dates (1st or 15th) are chaotic, so we structure our team's schedule to accommodate these common delays without charging full labor rates for idle time.

Get Movers Calgary AB: Winter Logistics Protocol

  • ❄️ Neoprene Runners (Waterproof)
  • ❄️ Salt/Sand Ramp Application
  • ❄️ Thermal Door Swaddling
  • ❄️ Winter Tire Mandate (Steep Grade)
  • ❄️ Stoney Trail Routing (Avoid Deerfoot)
  • ❄️ Heated Truck Boxes (Optional)
Where local moving services often fail to account for Calgary's extreme "Chinook" cycles, leading to water-damaged floors and safety hazards, Get Movers Calgary AB utilizes a specialized winter logistics protocol. We mandate the use of neoprene runners and winter-equipped vehicles to provide the reliability necessary for safe execution in -30°C conditions, ensuring your property is protected from the elements.

Why this is the most important Question to ask before you hire a moving company in Calgary

Securing a binding quote and verifying WCB clearance are the only ways to guarantee a safe, scam-free move. Start your journey with the award-winning team that prioritizes transparency.

Get Your Binding Not-To-Exceed Quote

Get Movers Calgary - Voted Best Moving Company - Consumer Choice Award 2025 - 6115 4 St SE, Calgary, AB T2H 2H9

Free quote Call now